1. CUSTOMER CONVERSION – We have many more potential customers contacting us about a problem with their vehicle glass than customers we actually serve each year. We’re looking for solutions and approaches that can help us convert every potential customer, however they make contact.

2. SERVICE EXPERIENCE – In an age where customers are looking for convenience, we’re looking for solutions that will help our customers to help themselves get the service experience they want.

3. CAPABILITY AND ENGAGEMENT

We are looking for truly innovative ways to deliver training, connect and facilitate easy communication for our people.

4. SUPPORTING INSURERS

We are keen to find solutions that can help our insurance partners retain or upsell to their policyholders, or that can help them handle their claims (including vehicle glass) more efficiently.

5. DIGITAL PROBLEM SOLVING

We are looking for ideas, products or services that could leverage our strengths in vehicle glass repair and replacement, while disrupting the solution to other types of every day problems that people have.

—

THIRD CALL  – LONDON –

1 Litigation – What solutions exist that can automate data gathering in what is currently a heavily manual and human process.

2 Transactional Law – Transactional law involves the preparation of documents and contracts that bring individuals and companies together. Technologies that can help lawyers to manage transactions in a more time and cost efficient manner.

3 Business of Law – The business of law encompasses the standard practices employed by lawyers and law firms, including the systems that allow a firm to function. These include; billing clients, tracking time spent on cases, and Matter Management in general.

4 Wildcard – The Wildcard category is intended to capture those innovations that don’t fit with one of the three specific category areas; litigation, transactional law and business of law.